No products selected. Please add products in the block settings.
Find answers to common questions about our products
Orders are usually processed within 1–3 business days. Delivery generally takes 3–6 business days, depending on your location in South Africa. Tracking details will be sent once your order has been dispatched.
Please check the sizing and product details shown on each product page before ordering. If you are unsure, contact us with your pet’s breed, weight and measurements, and we’ll gladly help you choose.
Yes, eligible unused products may be returned within the period stated in our returns policy. Items must be in their original condition and packaging. For hygiene reasons, used pet products may not qualify for return.
Please email us as soon as possible with your order number and clear photos of the item received. We’ll assess the issue and arrange an appropriate replacement or resolution.
We have partnered up with The Courier Guy for fast and reliable shipping nationwide.
